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Shipping & Returns

Shipping Policy

All orders placed over $99 before tax, shipped to an address within the continental U.S. are eligible for free shipping. Your package will ship through USPS Priority Mail.

 

The free shipping discount is not valid on previous purchases or with any other promotion or discount. 

We do our very best to get orders out as quickly as possible.

In the summer months, or when the weather is warmer, we prefer to ship our candles out on Mondays, so they are not sitting in the heat over a weekend. 

Return & Exchange Policy

If you are dissatisfied with your product, we will accept returns within 30 days of purchase.

The customer must pay to ship the items back to us, and if the item is in perfect condition upon return, we will either issue a refund or an exchange, whichever the customer prefers. 

We will always strive to ensure the satisfaction of our customers.

 If you have an issue, please contact us for help.

info@carmelcandlelab.com